Testimonials
Don’t take our word for it, see what our customers have to say.
I can’t recommend the team at CloudCounting enough! They are there when you need them, for as much support and assistance as you require but are also more than willing to teach you everything you need to know so you can keep your finger on the pulse when it comes to your business’ financial situation. When I came to CloudCounting I had more than a small problem on my hands! For many years, I had managed the accounting for my Shopify store with Excel spreadsheets and lodged all of the BAS by myself. However my business had far outgrown this system. I was at an absolute loss as to what to do! Google led me to CloudCounting and I have honestly never looked back! They trained me how to use Xero using Zoom, and got me set up on A2x which made my income from Shopify very traceable and easy to reconcile. They also implemented ReceiptBank which is just as time saving as A2x. CloudCounting also offers exemplary organization when it comes to BAS, superannuation and tax reminders. If you have a Shopify store, you need CloudCounting!
We have been with CloudCounting for several months now and all I can say is that I wish we had made the leap to this kind of support years ago. However, I am not sure it is possible to find such a deeply comprehensive and specialist solution for eCommerce like this elsewhere. They are part accounting ace, part business coach, and part eCommerce expert making them an incredible asset to any busy business. We have been really happy with the support and guidance from the CloudCounting team and it has completely streamlined and improved our workflow and systems for the better.
Carla Schwef | www.designerbums.com.au
I have known the team at CloudCounting for over a decade, and I highly recommend them. They have a deep understanding of the Xero software and are leading eCommerce accounting experts. They offer full support from set up through to BAS and Tax preparation.
Heather Smith | Author of Xero for Dummies | www.heathersmithsmallbusiness.com
In 2018, I realized I needed help with bookkeeping, but not the ordinary kind, a bookkeeper and accounting practice that understood eCommerce businesses. I thought it would be easy to find such a practice, but it wasn’t. I was shocked. The one result that did come up was CloudCounting. I am in Adelaide, so I booked a call with them and had a chat. I was impressed from that day onwards and thank CloudCounting for managing my bookkeeping and accountancy needs with professionalism and friendliness. CloudCounting is innovative, constantly identifying ways I can streamline my paperwork and even found a large error in a past tax return that a former accountant had made. I recommend CloudCounting to anyone who asks and don’t let location stop you – everything is done online, including meetings and training! Thank you for being able to assist eCommerce businesses CloudCounting!
CloudCounting has provided me with the most positive experience I have ever had with accountants in the last quarter of a century. They have helped me automate huge chunks of my administration and accounting functions.
The team at CloudCounting have been an excellent choice for us and our eCommerce business, not only have they done the standard work exceptionally, like always having our monthly books done on time, but they have always been there to answer our questions. Whether it is via email or in our monthly zoom coaching session, I always get some little gem which expands my financial intelligence and thus improves the health of our business and personal finances. Starting out with a new accountant is never easy, however they were also very flexible at setting up our processes and were keen to work together with us to figure out a way to make it easier for both parties. We were able to adapt pretty quickly at the start because of their willingness to hear their clients out.
CloudCounting has saved me hours and hours of unnecessary bookkeeping a week by helping me set up and implement A2x – an automatic system which connects our Shopify eCommerce store to our Xero accounting system. Now instead of being months behind, I am now up to date and can actually use the data in Xero to make informed decisions about the business. CloudCounting worked with me step by step and through their training I’ve come to a better understanding of how Xero works. Not only have they saved time, the team at CloudCounting are also super helpful and responsive to my questions. I have learned so much in working with them and I highly recommend them especially if you are an eCommerce business.
Before I was referred to CloudCounting I was tearing my hair out with the volume of daily accounting due to my eCommerce store. It was taking over my evenings at home. Once I had a session with CloudCounting, and was told about the integration with A2x between Xero and Shopify, I was so happy! I now have a cost effective method to deal with the online sales and much more time to work on the aspects of business that I enjoy.
We have been with CloudCounting about six months. They have really helped us improve our accounting systems and the accuracy of our reporting. They are a professional team with great experience in eCommerce.
Michelle Hu | www.etoilecollective.com.au